We offer a comprehensive hosted telephony platform that can accommodate anywhere from 1 to 50+ handsets. This platform provides all the essential features expected from a modern business telephone system, including:
- Call Queuing: Manage incoming calls efficiently by placing them in a queue until an agent is available.
- Call Groups: Create groups for specific departments or teams to streamline communication.
- Call Forwarding: Redirect calls to different numbers to ensure no call goes unanswered.
- Voicemail: Enable users to receive and manage voicemails conveniently.
- IVR (Interactive Voice Response): Set up voice menus to guide callers through options and direct them to the appropriate department.
- Conference Rooms: Facilitate group calls with dedicated virtual conference rooms.
Onsite Telephony Servers
For events that demand more specialized services or a larger number of handsets, we provide onsite telephony servers capable of handling up to 1,000 handsets. These servers allow for quick and straightforward deployments while maintaining the same robust feature set as our hosted solution. They are particularly beneficial in scenarios where:
- The majority of calls are internal.
- There is a need for reliable internal communication in the event of a internet disruption.
Our onsite solutions ensure that your communication needs are met efficiently and effectively, regardless of the scale or complexity of your requirements.